Monday, July 18, 2016

interview questions Customer service account manager

While there are as many different possible interview questions as there are interviewers, it always helps to be ready for anything. Which is why we've taken the time to prepare this list of interview questions Customer service account manager.

Now granted some of these questions may seem tired and cliche, but I guarantee you they are still being asked in interview rooms consistently, around the world in 2016. So you need to prepare for them!

  • Tell me about yourself?
  • What are your greatest strengths?
  • What Are Your Greatest Weakness?
  • What experience do you have in Customer service account manager field?
  • What are key tasks for Customer service account manager…position?
  • What are top 3 knowledge/top 3 skills for Customer service account manager…position?
  • What are KRAs/output of Customer service account manager…position?
  • How to measure/appraise your Customer service account manager…position?
  • What do you know about this company?
  • Describe two or three major trends in your Customer service account manager field?
  • Did you choose this profession/field?
  • What tertiary qualifications have you attained that related to Customer service account manager…position?
  • What is the most recent skill you have learned that related to Customer service account manager…position?
  • What do you do to stay current with provincial, federal, state, municipal regulations?
  • A Customer service account manager clerk often has to face employees’ ire due to a Customer service account manager error. How would you handle such a situation
  • Define Customer service account manager. Mention the various Customer service account manager procedures conducted regularly for updating the Customer service account manager database?
  • What are monitoring methods for Customer service account manager activities?
  • Describe ISO 9001 for Customer service account manager?
  • What made you choose to apply to Customer service account manager…position?
  • Tell me about your last position and what you did?
  • What do you know about the Customer service account manager…position?
  • What have you done to improve your Customer service account manager knowledge in the last year?
  • What have you learned from mistakes on the Customer service account manager job?
  • What was the most complicated Customer service account manager you are responsible for?
  • State the Customer service account manager principles and standards defined to work and maintain an organization’s Customer service account manager system.
  • Name the Customer service account manager software you can access? Do you have knowledge of some accounting software as well?
  • What’s your experience level with Microsoft Excel and access?
  • Tell me about the most complicated report you have to prepare related to personnel. For example, over time, these, headcount, retirement contribution and so on.
  • Customer service account manager is run every two weeks, which means a lot of pressure to meet the deadline. When have you had to work under pressure?
  • What are some of the most important reports you have written? How difficult were they to write? Why? What reactions did they get?
  • Describe the employment laws that affect your work?
  • Please tell us something about Customer service account manager tracking, reconciliation and reporting.
  • Please rate yourself on a scale of 1 to 10 on your data entry skills and general math and book keeping skills.
  • Are you willing to work overtime or off-shift during emergency or special situations like auditing, financial year-end etc?
  • What were the challenges you faced in Customer service account manager operations while following either company or government policies?
  • What kind of training and certification, do you have related to Customer service account manager?
  • Tell me about a time when you took disciplinary action against an employee. How did you decide what to do?
  • How do you monitor your department’s productivity or performance as a Customer service account manager Administrator? Give some examples.
  • What training or certification program have you gone through in this field?
  • Do you have adequate technical knowledge of the computer software programmes and applications that will be required in your work?
  • What do you know about the regulatory standards, policies and procedures of Customer service account manager?
  • What are methods that are used to manage Customer service account manager?
  • How to maintain Customer service account manager activities?
  • What are common risks for Customer service account manager? And how to face?
  • Describe steps to manage Customer service account manager?
  • How to measure performance of Customer service account manager activities?
  • Describe your experience with the administration of electronic timekeeping.
  • Do you have experience of handling typical Customer service account manager issues raised by the employees? If yes, tell us about your strategy to deal with such a situation?
  • Explain your role with Customer service account manager administration. Discuss the nature of problems generally occurred during the Customer service account manager record submission?
  • What do you understand from employer’s social security, compensation payments and Customer service account manager liabilities? Discuss the relationship between these three entities.
  • Tell us the formula for calculating provincial income and social security taxes.
  • How do you make sure that employee records are entered and accurately and on time?
  • You can never be too prepared: Try these open-ended "What if..." questions you could face in a job interview.
  • Like what you’ve read? Join Monster to get personalized articles and job recommendations—and to help recruiters find you.

For laughs -- and some insight -- read 47 Interview Questions And Answers 

Finally, to avoid any awkward silences, never assume that the hiring manager has a sense of humour… Just in case. 

Don’t make the answer come across as rehearsed; rather, just remember the gist of your answer and then let the sentences flow freely during the interview, which gives the interviewer a much better impression of you. Good luck! 

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